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Sense-making note

Stop Choosing the Format. Diagnose the Learning First.

How to turn “match the instruction to the learning” into a practical design process moving from performance to knowledge to practice, and only then choosing the instructional format that addresses the actual learning gap.

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I recently just learnt that different learning outcomes can involve different kinds of knowledge, and therefore require different kinds of practice and support. And Clark ended that section with: “Match the instruction to the learning.”

My framework turns that into a very usable design lens for me:

My Design Chain

1. What must they be able to do?
→ Performance requirement

2. What kind of knowledge will support that?
→ Knowledge requirement

3. What kind of practice does that require?
→ Practice requirement

4. What instructional approach fits it?
→ Design solution

So I would visualize my thinking as:

Performance → Knowledge → Practice → Instruction

And this gives me a powerful guardrail:

Don’t start by choosing the instructional format. Start by diagnosing what the learner needs to know and do.

That means the question isn't whether I should make a video, or make an MCQ, or even build an e-learning module. Instead, what does successful performance require, and what should be at the core of my design that will then define the kind of learning experience that prepares them for that performance?

That is very closely aligned with Clark’s point that the learning outcome should dictate the appropriate form of practice and the knowledge needed to support it.

And my previous-knowledge insight fits here beautifully

I previously identified that our Prior knowledge = shortcut / trap.

And Clark had given me the basis for both sides.

Prior knowledge lets learners chunk and generalize information efficiently. But those same knowledge structures can also produce simplifications and overgeneralizations, meaning learners may need practice that develops appropriate discrimination between concepts.

So my developing design philosophy will be:

My learner's existing knowledge can make learning easier, but it can also make the wrong interpretation feel right to them. Therefore, I need to design not merely for knowledge acquisition, but for the performance and discrimination that the learner actually needs.

And there is another important connection to my framework: Clark says that learning should increasingly resemble the performance environment because the more the learning environment requires what the real performance environment requires, the greater the likelihood of transfer. I spoke more about this when I wrote about our ears in Episode 26.

And so when designing a learning experience for my learners, there are 4 questions I have grouped into 2 design gaps namely:

  1. Knowledge Gap &
  2. Practice Gap

Slide titled "Learning Experience Design Gap Framework". A banner reads: "Performance determines knowledge, knowledge determines practice, practice determines instruction." Below it, two linked headings, Knowledge Gap and Practice Gap, each branch into two numbered steps. Under Knowledge Gap:  Performance requirement: what must they be able to do? Knowledge requirement: what kind of knowledge supports that performance?  Under Practice Gap:  Practice requirement: what kind of practice will develop that capability? Instructional approach: what instructional approach best supports that practice?  At the bottom, beside a warning icon, a callout reads: "If I choose the format first, I risk designing an experience around the medium rather than around the performance."

And now I see it clearly that a Video, MCQ, simulation, scenario, demonstration, discussion, job aid, etc. are no longer the starting point. Rather, they only become answers to a diagnosis.

That's a significant shift in how I’d think when designing learning experiences as an instructional designer.

Day 87 of Instructional Design

#InstructionalDesigner#LearningAndDevelopment#LearningExperienceDesign#LearningInPublic#BuildInPublic#SenseMakingNotes#MentalModels#TAWIQM#QuinnSeeds


In case you missed the Quinn Seed articles 👇

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Where this comes from

  1. Check out "Learning Science" by Clark Quinn — If you design learning, teach, or train people, you need to understand what is actually happening when someone learns. Learning happens at the neural level, but we design for it at the cognitive level. There’s a lot more in Clark Quinn’s book that I can’t share because of **intellectual property**. Get the book and experience the learning yourself. 📚You Would Love It!
  2. Check out "40 L&D Stakeholder Challenges: Of L&D Leaders, Practitioners, Clients, and Learners" by Guy W. Wallace — This book shares the answers I got from my EPPI-PACT Guidance Bot. The free EPPI-PACT Guidance Bot is a digital, interactive knowledge-transfer resource designed to help Learning and Development (L&D) practitioners, performance consultants, and business leaders master and apply Guy W. Wallace’s Performance Improvement and Performance Based L&D methodologies.
  3. Check out " 30 books made available as free PDFs" by Guy W. Wallace — Guy shares his Proven Resources for Adopting/Adapting to Improve Your Measurable Impact via Performance Based Enterprise Instruction – Performance Guides & Learning Experiences
  4. To Learn More Join the "Learning Development Accelerator" — Click the link to join the Amazing Learning Development Accelerator Group Where practice meets evidence